Buchanan, Shayne; Estevez, Angel (Weber State University)
Faculty Advisor: Chapman, Heather (Weber State University, Psychology)
Abstract:
Poverty is a major epidemic throughout the world. Being in an impoverished state is extremely difficult as it makes living that much more stressful. Those lacking the ability to attain basic needs such as food are at high risk of suffering physical and mental complications, along with environmental and social issues.
One of the biggest issues regarding poverty is the problem malnutrition presents. Among many complications that malnutrition creates, the most concerning is impairments in cognitive development. This can lead to children performing poorly in school. While malnutrition is a problem among those suffering from impoverished circumstances, there are organizations that provide some relief.
Foundations and organizations that provide such assistance include food banks, charities, and churches, etc. This alleviates some of the difficulties surrounding a life in poverty. If participants are not willing to return or do not continue receiving support for various reasons, poverty will persist. One of these reasons may be user satisfaction.
It can be difficult to know how parents and families feel about the satisfaction of certain aspects these foundations provide. Families receiving assistance from food pantries may discontinue participation if they feel their needs are not met. Satisfaction of various aspects of food is an important determinant in regards to overall usage for food banks. To identify levels of satisfaction from assistance programs, we set up a user satisfaction survey for participants to complete in order to measure their overall satisfaction. To be specific, we are measuring satisfaction of the quality, quantity, and ease of process in acquiring food from Granite Education Foundation food banks.