Gardner, Emily; Floyd, Eden; Taylor, Shaylee (Utah Valley University)
Faculty Advisor: Jensen, Francine (Utah Valley University, Nursing)
Problem Statement: Nurses experience a high incidence of workplace violence.
Purpose: The purpose of this qualitative research study aims to examine nurses' perceptions of workplace violence, including nurse-to-nurse, patient-to-nurse, and coworker-to-nurse violence, and explore nurses' perceptions of safety measures in their work environment.
Research Question: What are nurses' perceptions and experiences of workplace violence and what factors make them feel safer?
Background: Safety in healthcare is a concern that needs active improvement; "67% of all nonfatal workplace violence injuries occur in healthcare, but healthcare represents only 11.5% of the U.S. workforce" (Locke, Bromley, & Derspiel, 2018). The Joint Commission (2018), an accrediting body for many healthcare organizations, reported that nurses are among the most victimized by violence in healthcare. Certain locations such as the emergency department, psychiatric units, geriatric units, and intensive care units may experience a greater number of violent incidents (Camerino, Estryn-Behar, Conway, van der Heijden, & Hasselhorn, 2008). One study showed that 64% of the nurse respondents felt like violence, both physical or verbal, was an expected part of their jobs (Copeland & Henry, 2017). In addition, it was demonstrated that many nurses accept a level of violence on the job and do not see the importance of reporting incidents and looking for solutions (Copeland & Henry, 2017).
Hope to accomplish: The course of this research will explore how nurses perceive their workplace safety, shed light on experiences of workplace violence they have witnessed, and their perceptions of on-the-job safety. This research will also examine what makes newer and older nurses feel a greater sense of security while performing their jobs. Since some of the factors that make nurses feel safer may involve unit or hospital policies, these findings may offer ideas for potential changes to policies to help improve workplace safety in healthcare.