Authors: Michaela Thackeray, Cicilee Petersen, Scott Wiltbank, Emma Newman, Enoch Thackeray
Mentors: Matt Draper
Insitution: Utah Valley University
Abstract: Unlocking Well-Being, Workplace Morale, and Employee Retention: A Tech Company’s Success Story
This qualitative study, titled "Unlocking Well-Being, Workplace Morale, and Employee Retention: A Tech Company’s Success Story," explores the experiences of employees and leaders at a Utah-based tech company with an unusually low turnover rate. Motivated by the National Institute of Mental Health's call for workplace well-being focus and exacerbated mental health issues during the COVID-19 pandemic, this research investigates the factors contributing to the company's low turnover and high employee satisfaction.
The study employs a series of case studies to delve deeply into individual experiences, utilizing phenomenological methods to uncover and describe the depth and breadth of participants' experiences. The research question guiding the study is, “What experiences inform the mental health and well-being of employees and leaders at this low-turnover company individually and collectively?”
Qualitative data collection involved interviews with executives, managers, and employees, facilitated through Microsoft Teams software or on-site at the company campus.
The data was transcribed, blocked, and analyzed using Giorgi’s Phenomenological Method, a descriptive qualitative approach, supplemented by Nvivo 12 Plus or similar software for a broader thematic examination across participants. The study aims to provide insights into the workplace dynamics that contribute to employee well-being, satisfaction, and retention in the context of a successful tech company.
We will present our findings by poster presentation and are open to presenting orally.
Thank you for your consideration!